8.1. If the Customer has any unforeseen (force majeure) circumstances (fire, acts of war, decisions of higher state authorities, strikes, illness, moving, urgent business trip, lack of access to the Internet and / or others) and is forced to interrupt the passage of the Course, access to the Course materials can be suspended based on a personal statement in the form of an application to the Executor support service not later than 5 days after the occurrence of these circumstances. In this case, the Customer's account is not deactivated, but the access to the materials and lessons is suspended. The term of suspension is agreed upon additionally by the parties. The Customer has the right to use the suspension only once.
8.2 In case of the Customer's refusal to fulfill the contract on the conditions of the Offer, the return of funds paid by the Customer for the Course is made by the Executor upon the Customer's application. The application is sent by e-mail firstname.lastname@example.org. The Application should contain the Customer's full name and bank account or bank card details for refund. Funds shall be returned within 10 (ten) days from the date of receipt of the Customer's application by the Executor, unless otherwise provided by law.
8.3 The Executor shall refund money to the Customer less:
- cost of the Course Modules to which the Customer had access before the date of termination of the Agreement under the Offer,
- cost of the Contractor's services included in the Course tariff, which were provided to the Customer prior to the date of termination of the agreement on the terms of the Offer,
- the Contractor's actual costs associated with the provision of services, including the amount of the bank commission for the transfer of funds to the Customer.
8.4 In case of return of funds to the Customer, access to the Course is terminated and the contract is considered to be executed by the Contractor in full on the date of return of funds.
8.5 Payment for telecommunication services to connect the Customer to the Internet, or other local or dedicated networks to provide access to the Internet is carried out by the Customer without the participation of the Contractor. The Contractor shall not be liable for the breach of communication outside its office. The Customer must notify the Executor of possible problems in quality of Internet connection during the classes, if they occur.
8.6 The Customer undertakes to provide himself a personal computer (laptop) for the successful completion of the Course.
8.7 If one of the Parties changes its contact information or other details, it shall promptly inform the other Party.
8.8 The Customer has no unresolved questions about the content of the Agreement, at the time of its adoption until the next update or termination.
8.9 The Contractor reserves the right to amend or supplement any of the terms and conditions of this Contract at any time. All changes in this case are published on the Provider's website. The changes apply to the relations arising after these changes, as well as in case of acceptance of these conditions by the Customer.
8.10. The Executor does not assume responsibility for the compliance of the Course with the Customer's expectations from its completion.
8.11 The Executor does not assume any responsibility for the Customer's actions performed with the use of the Services provided by the Executor.
8.12. The Executor is not liable for the losses incurred by the Customer while using the materials of the Course.